Stop searching. Start asking.
We’re thrilled to announce Ask Apsona, our first AI-powered product, launching just in time for Dreamforce. Built on the Agentforce platform, Ask Apsona helps you master Apsona’s powerful data management, reporting, and automation capabilities without digging through endless documentation.
With Ask Apsona, you can ask natural language questions and get instant, step-by-step answers, complete with rich visual guidance and direct links to relevant documentation. It’s like having a dedicated Apsona expert by your side 24/7.
Why We Built Ask Apsona
The AI era is here, and we want to make sure Apsona stays relevant, innovative, and helpful for our customers and partners. Ask Apsona is designed to:
- Empower users to unblock themselves instantly.
- Enable faster adoption of Apsona across teams.
- Increase confidence in our tools, even for non-technical users.
- Showcase our ambition and innovation in the new AI era.
How Ask Apsona Works
Here’s what makes Ask Apsona different:
1. Step-by-Step AI Answers
Ask Apsona pulls from Apsona documentation, guides, and examples to give contextual, actionable instructions for your queries. No more endless searching, just answers you can use immediately.
Example:
- Question: How do I export and import Apsona items between orgs?
- Answer: Navigate to Settings → Apsona Items, select your items (filters, reports, layouts, etc.), click Tools → Export items to get a JSON. In the destination org, go to the same screen, click Tools → Import items, upload the JSON, and choose which items to import.
2. Rich Visual Guidance
Sometimes words aren’t enough. Ask Apsona provides images and videos to make complex features easy to understand.
3. Direct Documentation Links
Every response includes links to relevant documentation, so you can explore a topic in depth without leaving the conversation.
Who Ask Apsona Is For
Ask Apsona is designed for:
- Partners onboarding multiple customers
- Power users and admins inside Salesforce orgs
- New users who need quick, self-serve answers
It helps users save time, reduce friction, and build confidence while learning Apsona, all without relying on support tickets.
What Ask Apsona Is Not
We want to be clear about what this AI tool does not do:
- It’s not a general chatbot or small talk tool.
- It doesn’t raise support tickets or track SLAs.
- It won’t replace documentation. It helps you find what’s already written.
- It’s text-based only, no voice interface.
- No Slack or Teams integration, everything lives in the Apsona UI.
Built on Agentforce: Fast, Secure, Scalable
Ask Apsona is powered by Agentforce, Salesforce’s next-generation AI platform, which provides:
- Lightning-fast responses with natural language understanding
- Enterprise-grade security for your conversations and data
- Scalable intelligence that learns from your interactions
Join the Early Access Beta
We’re offering exclusive early access to Ask Apsona for beta users. During the beta, you’ll get:
- Unlimited Ask Apsona queries
- Guidance on all Apsona features
- Priority AI responses
- Advanced tutorials and personalized guidance
- Enterprise-grade security
Ask Apsona is here to take the friction out of learning and using Apsona. Stop digging through documentation. Stop waiting for support. Start asking, and get answers instantly.
Limited spots available! Sign up today and be among the first to experience the future of Apsona.
